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The 911 Communications Center answers all incoming 911 and non-emergency calls for service, then dispatches the appropriate police, fire, EMS, or animal services personnel.
The Communications Center operates 24 hours a day and is staffed by:
Three Dispatch Supervisors
Dispatchers are responsible for:
Answering nine incoming 9-1-1 Emergency lines
Answering twelve non-emergency lines
Dispatching Police and Fire Units
Monitoring six radio channels, including the State Wide Interoperability Channel
Processing data from Texas Crime Information Center and National Crime Information Center
Grapevine Dispatch is part of the
Tarrant County 911 District
, which includes over three dozen member cities and entities.
Grapevine Police non-emergency line: 817.410.8127.
Telecommunicator Job Facts
Performing on the Job
Essential Prequisite Skills and Abilities
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Life as a Dispatcher